Casino vip host interview questions

casino vip host interview questions

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Casino vip host interview questions -

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Casino Vip Host Interview Questions Video

LAS VEGAS CASINO HOSTS

When the group came in, I was warm and friendly. I made sure they were taken care of. Think of the traits that make you good at your job.

Reflecting back on the top qualities of a host or hostess, you may want to draw from there. Having great people skills and being positive, detailed and motivated are all strengths worth sharing.

Next, talk about how you use this strength in the workplace! Your positive attitude keeps you and your co-workers in a good mood all day.

Being detailed helps you pay attention to customer needs and make important notes in reservations.

Whatever your strength may be, link it back to how it positively impacts your work environment. Our interview questions are created by writers, almost all of which, have a long history of recruiting and interviewing candidates.

They do not necessarily have experience interviewing or working with companies, careers, or schools, in which they may write for on MockQuestions.

We do, however, strive to match their background and expertise with the appropriate question sets found on our website. Our careers, companies, industries, and schools may have duplicate interview questions and answers found elsewhere on our website.

Specifically, our companies and our graduate school interviews. For these two, we use the industry in which we believe the company most well-represents and the graduate programs, as the basis for the interview questions and answers that generate for each company or school.

The intent of MockQuestions. We believe, most of our visitors can become more likely to succeed in their job interview with hard-work and practice.

We believe, the key to success is for our users to rehearse with our interview questions while using our answer examples as an idea generator for their own interview answers.

We strongly want to discourage users from memorizing our answer examples. That is not the purpose of our website.

Hosts or hostesses work in restaurants, pubs, cafes and other types of eateries, where their main responsibilities include greeting diners, escorting them to their reserved table or finding them an empty table if they do not have a reservation and making sure they have everything they need to ensure a pleasant dining experience.

They also coordinate with the kitchen staff to ensure that all diners' requests are met and as quickly as possible.

In some establishments hosts and hostesses arrange dining reservations and organize parties and other services on request for special occasions.

A high school diploma or GED certificate is usually sufficient to land a job as a host or hostess.

While the educational requirements are not very high, hosts or hostesses are required to have exceptional soft skills in terms of customer service, communication, tactfulness and dining etiquette.

They must be familiar with the restaurant's offerings and any special menus and be able to deal with all types of customers.

Be prepared to wow your interviewer with your charm and outgoing personality if you want to get that host or hostess job.

Your interviewer will ask you questions about what makes you particularly suitable for the job and if you have any weaknesses in this area.

Your appearance will matter at a host or hostess interview so take great care of your grooming. Answering all questions confidently is another plus point in your favor.

Nobody wants to hire a nervous host or hostess in their restaurant. Reading through host or hostess mock interview questions can be of invaluable help in this area as you can prepare and practice your answers in advance.

Host or Hostess Interview Questions. Question 1 of What are your career goals? How to Answer Working in the service industry is a means to an end for a lot of people.

Even those who stay in the industry are working on accomplishing other goals, like finishing school or helping your family meet loose ends.

The interviewer doesn't expect you to say you want to work at their restaurant forever, but they are interested in hearing your future plans.

Wherever you're at in your career, let them know how this job will fit into your career goals. Here's an answer example: Your role as a host will help you to achieve that goal by providing stability and income.

Answer Example "I plan to work for your restaurant while I finish my degree, which I plan to complete two years from now. Get More Interview Practice.

Questions you may consider asking the interviewer, about We all have some behaviors that are typical of us and whi There are some questions that employers ask at almost eve If you are interviewing for any type of leadership role; Most interviews start with a telephone interview.

Everyone struggles with tough interview questions. Question 2 of Why is it important to smile at every guest?

How to Answer Customer service is all about consistency. Smiling at every guest gives restaurants and bars a solid reputation. As a host, you are the first point of contact for customers, so you need to be sure to treat them kindly.

Tell the interviewer, "I understand that I'm the first person a customer meets when they walk through the door. It's important that I make a good impression with each person.

Answer Example "I understand that I'm the first person a customer meets when they walk through the door. More professional answers available after the upgrade.

Question 3 of What are your greatest weaknesses? How to Answer To successfully answer this question, you will need to be strategic!

First, think of an area where you can improve. For example, maybe you could do a better job of taking initiative to solve problems before they become an issue.

Your self-awareness is already a strength! Your insight that you need to grow in this area shows the interviewer that you know you have room for improvement and that you have a desire to grow.

Now, think about how you can explain what you're doing to improve. Paying closer attention to detail and noticing body language are two ways you can be more perceptive.

Solving problems before they start takes a lot of observation and awareness. Talk about how you are working to improve! Question 4 of How do you fill your downtime?

How to Answer Show off some of your skills by talking about how you take initiative and make an effort to help the rest of the team. List off any responsibilities that you think could be helpful to do in your extra time.

There is usually side work, like sweeping the floor and filling salt and pepper shakers. Let the interviewer know that you can keep yourself busy by helping the team and taking care of your responsibilities.

Answer Example "Usually I ask the servers if they need any help busing the tables or rolling silverware. There is always something to do, so I try my best to help the rest of the team when I can.

Question 5 of How would you deal with an angry customer? Want to see the answers? Upgrade to view Answers. How to Answer Keep it simple.

Question 6 of How long would you expect to work for us if hired? How to Answer The service industry can be high turnover with people coming and going at all times.

Question 7 of Describe yourself in three words. How to Answer Think of three qualities that will help you in this new role.

Question 8 of What qualities make you the best person for the job? How to Answer What qualities will make you stand out above other candidates?

Question 9 of Have you ever had a situation that kept you from being on time to work? How did you handle it? How to Answer Show the interviewer that you are reliable, even when your circumstances get in the way.

Question 10 of How do you handle stressful situations? How to Answer "I know that working in a restaurant can be fast-paced and stressful, but I am comfortable working in that type of environment.

Waiting staff, wait staff, or waitstaff are those who work at a restaurant or a bar attending customers and supplying them with food and drink as requested.

Traditionally, a male waiting tables is called A Bartender can make or break a bar one drink at a time. For bar owners, if you have an untrustworthy bartender, you can see your profits diminish in no time.

On the flipside, if you have a fun, active, Baristas work in coffee houses where they are responsible for preparing and serving a variety of hot and cold coffees to patrons.

Baristas have extensive knowledge of different types of coffee-based beverages A barback is a bartender's assistant.

Known as runners in Europe, barbacks do all of the behind-the-scenes work that a busy bartender does not have time to attend to.

Two of the main jobs you will be responsible Shift managers oversee the operations of the staff during their particular shift.

These professionals work in restaurants and fast food outlets where they perform a wide range of task. Store managers are responsible for making sure that all departments of the store run smoothly and efficiently.

Part of their tasks includes supervising the staff in a retail organization, planning and Question 11 of Why do you want this job?

How to Answer It's important to do your research before an interview. Question 12 of Give me an example of how you have been reliable in the past.

How to Answer "There was a snow storm, and I couldn't get a hold of my manager to find out if we would be open or not. Question 13 of Tell me about your experience.

How to Answer Be honest with the interviewer, but keep in mind that you can talk about your past experience if it relates.

Question 14 of Describe your ideal job. How to Answer What sort of work environment do you thrive in? Question 15 of Some employers may also have you booking the reservations for valued guests, coordinating special events meant to attract new players, resolving customer complaints and drafting and distributing reports to management.

Each casino has its own requirements when hiring hosts. Some require a degree, others value prior casino experience and some may even be willing to hire you without either.

But generally, you can count on any combination of business experience, outstanding communication skills and a professional and likeable demeanor as the qualities casinos will demand.

Michael Marz has worked in the financial sector since , specializing in wealth and estate planning. After spending six years working for a large investment bank and an accounting firm, Marz is now self-employed as a consultant, focusing on complex estate and gift tax compliance and planning.

Retaining High Rollers A large part of a casino host's job is initiating contact with guests that the casino identifies as being a high roller, or who has the potential to become one.

Issuing Comps Hosts must maintain a professional demeanor at all times and provide outstanding customer service. Video of the Day.

Attributes of a Successful Casino Host. About the Author Michael Marz has worked in the financial sector since , specializing in wealth and estate planning.

More Articles You'll Love. What Is a Banquet Chef?

Your appearance will matter at a host or hostess interview so take great care of your grooming. Answering all questions confidently is another plus point in your favor.

Nobody wants to hire a nervous host or hostess in their restaurant. Reading through host or hostess mock interview questions can be of invaluable help in this area as you can prepare and practice your answers in advance.

Host or Hostess Interview Questions. Question 1 of What are your career goals? How to Answer Working in the service industry is a means to an end for a lot of people.

Even those who stay in the industry are working on accomplishing other goals, like finishing school or helping your family meet loose ends.

The interviewer doesn't expect you to say you want to work at their restaurant forever, but they are interested in hearing your future plans.

Wherever you're at in your career, let them know how this job will fit into your career goals. Here's an answer example: Your role as a host will help you to achieve that goal by providing stability and income.

Answer Example "I plan to work for your restaurant while I finish my degree, which I plan to complete two years from now.

Get More Interview Practice. Questions you may consider asking the interviewer, about We all have some behaviors that are typical of us and whi There are some questions that employers ask at almost eve If you are interviewing for any type of leadership role; Most interviews start with a telephone interview.

Everyone struggles with tough interview questions. Question 2 of Why is it important to smile at every guest? How to Answer Customer service is all about consistency.

Smiling at every guest gives restaurants and bars a solid reputation. As a host, you are the first point of contact for customers, so you need to be sure to treat them kindly.

Tell the interviewer, "I understand that I'm the first person a customer meets when they walk through the door. It's important that I make a good impression with each person.

Answer Example "I understand that I'm the first person a customer meets when they walk through the door. More professional answers available after the upgrade.

Question 3 of What are your greatest weaknesses? How to Answer To successfully answer this question, you will need to be strategic!

First, think of an area where you can improve. For example, maybe you could do a better job of taking initiative to solve problems before they become an issue.

Your self-awareness is already a strength! Your insight that you need to grow in this area shows the interviewer that you know you have room for improvement and that you have a desire to grow.

Now, think about how you can explain what you're doing to improve. Paying closer attention to detail and noticing body language are two ways you can be more perceptive.

Solving problems before they start takes a lot of observation and awareness. Talk about how you are working to improve! Question 4 of How do you fill your downtime?

How to Answer Show off some of your skills by talking about how you take initiative and make an effort to help the rest of the team.

List off any responsibilities that you think could be helpful to do in your extra time. There is usually side work, like sweeping the floor and filling salt and pepper shakers.

Let the interviewer know that you can keep yourself busy by helping the team and taking care of your responsibilities.

Answer Example "Usually I ask the servers if they need any help busing the tables or rolling silverware. There is always something to do, so I try my best to help the rest of the team when I can.

Question 5 of How would you deal with an angry customer? Want to see the answers? Upgrade to view Answers.

How to Answer Keep it simple. Question 6 of How long would you expect to work for us if hired? How to Answer The service industry can be high turnover with people coming and going at all times.

Question 7 of Describe yourself in three words. How to Answer Think of three qualities that will help you in this new role.

Question 8 of What qualities make you the best person for the job? How to Answer What qualities will make you stand out above other candidates?

Question 9 of Have you ever had a situation that kept you from being on time to work? How did you handle it?

How to Answer Show the interviewer that you are reliable, even when your circumstances get in the way.

Question 10 of How do you handle stressful situations? How to Answer "I know that working in a restaurant can be fast-paced and stressful, but I am comfortable working in that type of environment.

Waiting staff, wait staff, or waitstaff are those who work at a restaurant or a bar attending customers and supplying them with food and drink as requested.

Traditionally, a male waiting tables is called A Bartender can make or break a bar one drink at a time. For bar owners, if you have an untrustworthy bartender, you can see your profits diminish in no time.

On the flipside, if you have a fun, active, Baristas work in coffee houses where they are responsible for preparing and serving a variety of hot and cold coffees to patrons.

Baristas have extensive knowledge of different types of coffee-based beverages A barback is a bartender's assistant.

Known as runners in Europe, barbacks do all of the behind-the-scenes work that a busy bartender does not have time to attend to.

Two of the main jobs you will be responsible Shift managers oversee the operations of the staff during their particular shift.

These professionals work in restaurants and fast food outlets where they perform a wide range of task. Store managers are responsible for making sure that all departments of the store run smoothly and efficiently.

After spending six years working for a large investment bank and an accounting firm, Marz is now self-employed as a consultant, focusing on complex estate and gift tax compliance and planning.

Retaining High Rollers A large part of a casino host's job is initiating contact with guests that the casino identifies as being a high roller, or who has the potential to become one.

Issuing Comps Hosts must maintain a professional demeanor at all times and provide outstanding customer service. Video of the Day. Attributes of a Successful Casino Host.

About the Author Michael Marz has worked in the financial sector since , specializing in wealth and estate planning. More Articles You'll Love.

What Is a Banquet Chef? Marketing Staff Job Descriptions. How do you get paid? Is there some kind of commission based on a percent of what your guest spends, a one time payment for the guest showing up?

Hosts are either compensated quarterly or yearly. At the beginnining of the year or quarter hosts are given a benchmark, a number that represents how much money they need to bring into the casino for that time period.

If a host meets their goal they will receive a bonus. Casino hosts are also paid a yearly salary. Is there such a thing as competition between hosts working fort the same property i.

People are sometimes confused on how much they should tip or take care of their Casino host. What do you think are the good practices on that matter?

We are paid a nice salary, so anything extra is just that…. One of our readers heard that an Executive Casino Host is for a higher player and can comp more freely than a Casino Host?

An Executive host does have higher players, and the comping ability is higher as well. With the trend towards automation of comps I. No because there are a range of casino hosts and a range of players.

The first position starting out in the host department is a junior host. They act as an assistant to the department and can make room reservations for guests or issue food comps.

Notice I said qualified. Not everyone plays enough to receive a casino host. Then there are the Executive Casino Hosts. They have the next level of players.

Then there are Senior Executive Casino hosts who have the next level players and finally there are Player Development Hosts who have the highest level players in the casino.

If there is a celebrity guest that plays at a casino, they will often be assigned directly to the General Manager of the casino and not a host.

Not every casino has the 4 levels of hosts but the bigger ones will. Is it better to email or call our host? It depends on the host and the guest.

I always tell my guest to contact me in whatever format they are comfortable with. A host should adapt to what the guest wants.

What are the most difficult requests you have had, and the weirdest requests? He wanted all the charges on all the rooms comped.

That was a difficult conversation…. The weirdest request I had was to put up a Christmas tree in my guests room before they arrived on Christmas eve.

Plus I lived 45 minutes away from work! What is the biggest comp you have provided to a guest? I laugh when I hear or see players chasing comped drinks that costing hundreds of dollars or even thousands beggars belief.

There are other resorts where you can have fun and Vegas is now dying slowly dying on its feet with the losses incurred by CET there for all to see.

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